Shared Services Catalogue (SSC)
Shared Services Catalogue (SSC)
Institution: Humboldt-Universität zu Berlin
Category: Project
Website: https://www.cms.hu-berlin.de/de/ueberblick/projekte/sharedservicescatalogue
Short Description
The Shared Services Catalogue (SSC) is a categorically structured service catalogue that centrally displays IT and research infrastructure offerings from the Berlin University Alliance (HU, FU, TU, Charité). The target audience includes academic staff, students, and researchers from all participating universities. The main benefit lies in the central overview and booking of resources such as software, equipment, or training via the Open-Iris tool. This makes the shared use of resources more efficient and transparent.
General Description
-
Thematic Classification
Subject Areas
- Computer Science
- Digital Teaching
- Research Data Management
- Artificial Intelligence (AI)
- Software Development
- Media Technology
- Research Infrastructure
- Educational Technology
- Data Management
- Research (general)
- Community Projects (e.g., CampusCard)
Research Fields
- Research data management
- Research infrastructure
- Digital teaching and examinations
- Artificial Intelligence (AI)
- Software development (Coding-LLM)
- FAIR data (Findable, Accessible, Interoperable, Reusable)
-
Specializations
- Categorically structured service catalog
- University-wide use of services (software, training, research equipment)
- Integration with the Open Iris initiative of the Berlin University Alliance
- Booking and management of services via the Open Iris tool
- Focus on shared resources within the Berlin University Alliance (FU, HU, TU, Charité)
- Supported by the pilot project “Shared Resources” of the Berlin University Alliance
- Duration: June 2021 to December 2026 (including second project phase starting October 2023)
Keywords
- Shared Services Catalogue
- Service Catalogue
- Open Iris
- Booking System
- Research Equipment
- Software
- Training
- Berlin University Alliance
- BUA-Wide Usage
- IT Service Management
Funding
Funding Provider: -
Funding Program: Berlin University Alliance
Funding Reference: INSUFFICIENT
Funding Period: 2021-06 bis 2026-12
Project Volume: Das Volumen oder "INSUFFICIENT"
Team & Partners
Project Leadership
Malte Dreyer (Computer and Media Service, Humboldt-Universität zu Berlin)
Involved Persons
- Jenny Schmiedel (Project Coordination)
- Markus Will (IT Development)
- Dr. Maik Bierwirth (Team Leadership "Projects Research")
Affiliated Institutions
-
External Partners
- Berlin University Alliance
- Freie Universität Berlin (FU)
- Technische Universität Berlin (TU)
- Charité – Universitätsmedizin Berlin
Project Contents
Goals
- Creation of a categorically structured service catalog for the Berlin University Alliance (FU, HU, TU, Charité)
- Visibility and continuous expansion of a portfolio of jointly usable services (e.g., software, training, research equipment)
- Integration of the service catalog with the booking and management tool Open Iris for service booking
- Support for the shared use of resources within the Berlin University Alliance within the framework of the "Shared Resources Center"
Work Packages
- WP1: Project management and coordination (Project leadership, project coordination)
- WP2: IT development and system integration (Development of the Open Iris tool)
- WP3: Categorization and maintenance of the service catalog (Establishment and expansion of the SSC)
- WP4: Collaboration with the Berlin University Alliance (Integration into the Shared Resources Center)
- WP5: User acceptance and user feedback (Evaluation and further development based on user needs)
Methods
- Categorically structured service catalog
- Linkage with the Open Iris initiative
- Use of the booking and management tool Open Iris
- Pilot project within the Berlin University Alliance, Objective 5: Shared Resources
- Continuous expansion of the service portfolio
- Use of digital platforms for provision and booking of services
- Project participation by interdisciplinary teams (project management, coordination, IT development, team leadership)
- Use of electronic ticketing systems for support requests
- Integration of external projects and consortium initiatives (e.g. NFDI, FONDA, FAIRmat)
- Use of open-source technologies (e.g. Plone, Moodle, Mahara)
- Provision of online trainings and events (e.g. Moodle courses, Plone introductory courses)
- Development and provision of KI tools (e.g. Chat, TextTool, Talk to Documents)
- Implementation of digital services for teaching, research, and administration
- Use of central infrastructures (e.g. CampusCard, document server, research data management)
Expected Outcomes
- Categorically structured service catalog making the service offerings of FU, HU, TU, and Charité visible
- Continuous expansion of the service portfolio for BUA-wide use (e.g., software, training, research equipment)
- Integration of services into the booking and management tool Open Iris
- Implementation of the "Shared Resources Center" within the scope of the Open Iris initiative of the Berlin University Alliance
- Increased visibility and usability of shared research and IT infrastructures within the Berlin University Alliance
Contact
Contact Person: - Malte Dreyer (Projektleitung)
- Jenny Schmiedel (Projektkoordination)
- Markus Will (IT-Entwicklung)
- Dr. Maik Bierwirth (Teamleitung "Projekte Forschung")
Email: cms-benutzerberatung@hu-berlin.de
agnes@hu-berlin.de
campuscard-support@hu-berlin.de
digitale-lehre@hu-berlin.de
forschungsdaten@hu-berlin.de
medientechnik@cms.hu-berlin.de
moodle-support@cms.hu-berlin.de
cms-oecap@hu-berlin.de
studienplatz-support@hu-berlin.de
otrs-support@hu-berlin.de
cms-videokonferenzservice@hu-berlin.de
cms-videoservice@hu-berlin.de
web-support@cms.hu-berlin.de
info@ub.hu-berlin.de
verwaltungsnetz@uv.hu-berlin.de
Project Website: https://www.ssc.hu-berlin.de
Recorded: 2026-01-11
Source: https://www.cms.hu-berlin.de/de/ueberblick/projekte/shared_services_catalogue